Case Study: Facilities Management
Blue Support Services manages healthcare centres and primary care trust sites across the northwest at key locations including Stockport, Sheffield and Oldham. Their experienced facilities management teams protect the services their clients provide by delivering safe, reliable and efficient premises for them to operate in.
Healthcare environments are some of the most demanding to manage, with air quality a critical consideration for site managers and end users.
Many of the sites that Blue Support Services manage have air handling units which need to be regularly maintained and have filters replaced, to ensure optimum air quality for staff, patients and visitors.
The Senior Engineer at Blue Support Services wanted to partner with an air filter supplier with experience in the sector who could provide the right products for the job and, critically, who could back them up with a highly responsive service.
CFP has specific expertise in hospital and healthcare environments and was selected as Blue Support Services’ air filter supplier of choice, supplying all its sites with bags, panels, drive belts and other clean air consumables.
“Air quality is of paramount importance in these environments, so we need to be able to rely on our air filter supplier to deliver high quality products, when and where we need them. That’s why we work with CFP.”
Blue Support Services’ Senior Engineer
The relationship has proved so successful that CFP now works in partnership with Blue Support Services to create asset registers for each site where air handling units are installed.
“The site reports were on my desk within a week â€“ you can’t argue with that.”
CFP provides regular management information about which filters at which sites are due for maintenance or replacement, responds to urgent requests quickly and efficiently and enhances the service Blue Support Services offers its clients.
“CFP provides a friendly, efficient and knowledgeable service that supports the service we provide for our health centre and primary care trust customers. We can’t afford to get things wrong and whatever we need, the team at CFP always goes one step further to deliver.”
Senior Engineer at Blue Support Services